These Terms and Conditions apply to your use of shoponlineplant.com and to orders you place with Shop Online Plants. By using the website or placing an order you agree to them. Last updated: 21 October 2026.
About us
Shop Online Plants is an online plant shop based in Lahore, Pakistan. Our contact details are at the end of this page.
Products and plants
We sell live plants, herbs and planters. Plants are living things, so size, shape, leaf colour and flowering can differ from the photos and descriptions on the website. Photos are for guidance only.
Prices and availability
- All prices are in Pakistani rupees (PKR).
- Prices and availability can change without notice.
- If there is a pricing or stock error, we may contact you to correct or cancel the order.
Orders
Placing an order is an offer to buy. We confirm an order when we accept it, and we may decline or cancel an order, for example because an item is out of stock or the details are incomplete. We may call or message you on the number you give to confirm your order.
Payment
At the moment we accept cash on delivery. You pay the full amount in cash when your order is delivered.
Delivery
- We deliver within Pakistan. Delivery is a flat Rs. 500 per order.
- Delivery times are estimates and are not guaranteed.
- Please give a complete and correct address and a phone number that works, and make sure someone can receive the order.
Returns and refunds
Please read our Refund and Returns Policy. At the moment we do not accept returns, exchanges or refunds, including for broken pots or damaged plants.
Plant care
Live plants need care, and results depend on light, water and your home. Care tips on our website are general guidance only. See our Disclaimer.
Landscaping and gardener services
Details of landscaping and gardener services are discussed with you directly by phone or WhatsApp.
Use of the website
- Do not use the website for anything unlawful or harmful.
- Do not try to damage the website or access areas you are not allowed to use.
- Do not copy our text or photos without our permission.
Content and ownership
The text, design and photos on this website belong to Shop Online Plants or are used with permission. You may not copy or reuse them for commercial purposes without our written permission.
Third-party links and advertising
The website may link to other websites and may show advertising from third parties, such as Google AdSense. We do not control those websites or ads and are not responsible for their content.
Limitation of liability
To the extent allowed by law, Shop Online Plants is not liable for indirect or consequential loss arising from use of the website or from products bought through it. Nothing in these terms limits any right you have under the law that cannot be limited.
Privacy
How we use your information is explained in our Privacy Policy.
Changes
We may update these terms from time to time. The version on this page is always the latest one.
Governing law
These terms are governed by the laws of Pakistan, and the courts of Lahore have jurisdiction over any dispute.
Contact us
Shop Online Plants, 4th Floor, Ali Estate, Banker Town, Kamahan Interchange Ring Road, Lahore, Pakistan. Call or WhatsApp 03128018787. Email shoponlineplants1@gmail.com.